TireStar Inc. F.A.Q:
Q: Can I pick up the tires myself from your warehouse?
A: Unfortunately you cannot pick the tires up from our warehouse. Our only method of FREE delivery to local Tirestar or UPS ground to your address and it usually takes between 3-5 business days for UPS to deliver the tires.
Q: What are my payment options? Can I pay upon delivery?
A: In order to process your order, you will be required to pay online at Tirestaroutlet.com and you will receive an email or call confirming your purchase.
Q: I don’t have a credit card, can I buy online?
A: If you don’t have a credit card, you can stop by any local Tirestar. Tirestar will order for you and accept your payment.
Q: How can I buy tires with 2 different sizes for my car?
A: When your car comes with 2 different tire sizes, we suggest you buy the same brand and same rated. First you choose the size, click buy then click continue shopping for another size. You can click buy as many as you want. You can always remove whatever you don’t want and proceed to check out.
Q: Can I place an order over the phone?
A: Yes, you can call us directly at 404-602-0013 or toll free 888-815-3335
Q: What is my warranty period?
A: Your warranty is provided by the tire manufacturers and is specific to each tire brand and model. Please visit Tirestar installed your tires or contact us, we will help you to claim for your warranty.
Q: Can I buy tires online and install or pick-up the same day?
A: Yes. Order must be placed before 4 pm Weekdays. Additional fees for same day pick-up, please call or visit nearest Tirestar for more information.